In this Episode, Dr. B and Heather talk about a recent incident Dr. B had where she used a "connecting request" - to make sure the person was open to hearing her and, even though, the other person said "yes," his response to Dr. B's offering indicated otherwise. So, here is a discussion about how there is more to a connecting request than just getting a "yes." Also, they discuss the importance of empathy first!
Additional Resources:
Be sure to leave a rating and review on Apple Podcasts and share it with a friend that would get some value!
The Bigbie Method website:
https://www.thebigbiemethod.com