Have you ever been in a group where people are encouraged to share their thoughts and opinions, but you notice something is amiss? Oftentimes at public meetings or conferences, we encourage a format where people get to stand up and express but there is little in the process to ensure that the person speaking experiences being heard. Unfortunately, in these circumstances, oftentimes people leave feeling frustrated and, perhaps, can't even figure out why. In this Episode, Heather and Dr. B discuss a simple solution.
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