In Episode 36, Dr. B and Heather discuss the how and the why of giving silent empathy.
Sometime out loud empathy may not be connecting and, in those circumstances, silent empathy may be just the ticket.
What is silent empathy? How is it different than just getting quiet in a moment? When is the best time to use silent empathy? When might you want to try a different strategy? All of this is discussed during this week's episode.
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